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  • Adding service packages

    Last updated: Wednesday, March 19, 2025

    Service packages is a bundle of services that you can provide to your customer, usually at a discounted rate. Before you can create packages, make sur... read article

  • Setting up passcodes for your staffers

    Last updated: Thursday, October 24, 2024

    Setting up passcode access for your employees is important as it enables you to dictate who can perform certain actions on the POS or what information... read article

  • Selling and redeeming package cards

    Last updated: Thursday, October 24, 2024

    Follow the steps below to learn more about how to utilize our package card feature. __Selling package cards__ 1. Navigate to __Checkout__. 2. Click ... read article

  • Managing package cards

    Last updated: Thursday, October 24, 2024

    Using package cards can help boost your sales and drive recurring visits from your customers by bundling your services into a membership that can be r... read article

  • How do I set up staff logins?

    Last updated: Friday, July 26, 2024

    Assigning a staff member a role will grant them different permissions and allowable actions when they log into their account for byChronos Manager or ... read article

  • What does each appointment setting do?

    Last updated: Monday, July 15, 2024

    Our appointment settings were designed to give you flexibility and control so that you get to decide how to run your business. Here is a list of each ... read article

  • How do I set up a card terminal to accept payments?

    Last updated: Monday, July 15, 2024

    Our application only supports CardPoint Integrated(Bolt) terminals. Please make sure that all the onboarding procedures for the merchant have been com... read article

  • How do I set up pre-payments?

    Last updated: Monday, July 15, 2024

    Our system supports two forms of pre-payment: __deposits__ and __full-amount payment__. By default, this feature is turned off so the choice to enable... read article

  • How do I give my staff breaks/time off?

    Last updated: Monday, July 15, 2024

    If one your staff members is on holiday leave, sick, or unable to work for any other reason, you need to set up a time off in order to prevent your cl... read article

  • How do I apply commissions for my staff?

    Last updated: Friday, June 21, 2024

    Commissions are paid on top of your staff's salary based on the services that they provided. Calculating team commissions by hand can get complicated,... read article

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